Milo.

I've been drinking Milo since I was a kid, it used to be my morning drink before I go to school, but eventually I grew up, resorted to drinking coffee every morning for my sugar and caffeine dose. Anyway, I don't know if people have noticed, but the Milo we buy in the grocery isn't as good as the one being served in Mcdonald's before, or in school cafeterias. (The cold one)I used to order Milo a lot when I was in high school. So anyway, in the back packet of Milo, it says to prepare one cup, you're supposed to put 4 teaspoons. Repeat: FOUR TEASPOONS.

So back story, when I was a kid, I never really made my own Milo drink, every morning it's always prepared for me already. I haven't been drinking Milo from the packet in a long time, I just drink it from the vendo or I drink the instant chocolate drinks like Swiss Miss. And since we've been doing household groceries, I thought to buy a pack of Milo.

So when I recently tried to make a glass of hot Milo, it tasted bland. I already put 4 TABLESPOONS, and it's still not sweet. Since the information was kind of misleading, I decided to email Milo(Nestle). Yes this gal is a proactive consumer, it wasn't a compalaint/angry email tone, but more of a concerned Milo-loving gal email. Here's the reply below. Hahaha, I actually find it amusing that I actually emailed them!

Dear Rica,

Thank you for writing to us. Regarding your concern, the instructions indicated on the back of the MILO pack is our recommended preparation for MILO. This was based on a research conducted among consumers that showed preference for 4 heaping teaspoons of MILO per 200ml cup. However, a delicious cup of MILO would really depend on the consumer's taste preference, and this would vary from consumer to consumer. McDonald's, on the other hand, follows a different recipe for its MILO, which explains the difference in taste.

We have also forwarded your comments to our MILO Brand group for consideration in future product innovation. In fact, we have a new product in the pipeline that may be able to address your concern, and we shall inform you once this is out in the market.

Again, thank you for bringing your concern to us. Feedback from valued consumers like you is always an important opportunity for us to respond to you growing and changing needs, improve products and services, and ensure continuous consumer satisfaction and delight.

With our best regards, and thank you for your continued patronage.

Many thanks,
_______ _________
Nestlé Consumer Services
Nestlé Philippines, Inc.
Care Center: xxxx-xxxx


I wonder if they'll send me their new product! Hahaha I didn't ask for a sample anymore because I might come of as an extortionist.