Eden before treated us for her birthday in Tony Roma's because she got a "Buy 1 Take 1 Ribs coupon" in her email, which she forgot on how she became a part of the mailing list. So I asked the staff of Tony Roma's before on how I can be part of if(so I can also get a coupon on my birthday). They said to sign up online. So I signed up online before and after signing up, you get a free coupon immediately, 50% off on your second order of main course! :)
I wish that the Bistro Group still offers the discount card like before, the Outback-Fridays-Italiannis-Fish&Co 20% off discount card. Only Outback offers the discount card now, and it's just 15% off :) Well that's still a discount right? And I'm happy to have it. I have this theory on how those things work(I'm no marketing guru so what I pose is just a mere theory), the 20% discount has to offset the lower prices with customer loyalty. So if you always get 20% less revenue but the customer keeps on coming back, it should equal to more revenue, right? Possibly, this didn't work out right. Or the 20% is an added value on top of what the prices should be, so instead of making the prices higher, they decided to strip the restaurants of discount cards and remove the 20% discount. I'm not really sure :) I'm just glad I have another discount card! :D
Definitely going back to Tony Roma's more often :)
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